“...working hard to ensure a better quality of life for those who need a helping hand!!”

My husband and I were in the process of getting his sister Medicaid eligible when we were confronted with some issues that we needed help with. Through OLLI at the University of Alabama I met three ladies from West Alabama Area Agency on Aging who were teaching a class at Bryant Conference Center. These ladies were able to steer us in the right direction.
The In-home Services Supervisor was instrumental in pointing us to the right person at the agency who she felt could be most help to us.  That person was the Aging Services Supervisor who was a tremendous help to us in sorting out some of these issues. She gave us great information on the Medicare / Medicaid eligibility process and told us about other services of the agency that might be of help to us. 
What impressed me most about these three women is the passion they have for their work and their clients. If they tell you they will check on something and get back with you they do it!!
Thank you to those who directly assisted and all employees of the agency who are working hard to ensure a better quality of life for those who need a helping hand!!
-Lucy

 

“I wish to express my gratitude and approval...”

I wish to express my gratitude and approval of the Aging & Disability Resource Center Counselor for her thorough, knowledgeable and competent assistance through this entire process. She surely is an asset to your agency and is worth of an increase of salary.
-Pat

 

 

"We sincerely appreciate the great help..."

I met with the Aging Services Coordinator and she, once again, was very, very helpful to my wife and me, in selecting and enrolling of our prescriptions for 2017. We sincerely appreciate the great help as provided by her. She is very patient and knowledgeable with all of the information to help us with such annual decisions.
- William & Martha

 

"We are very pleased with the Area Agency on Aging..."

My husband and I first came to the Area Agency on Aging in 2015. A few of the prescriptions my husband was taking were very expensive so we were looking for some type of assistance. We saw Area Agency on Aging advertised in the 'Medicare & You' 2015 booklet. We called and made an appointment. We met with the Senior Rx Program coordinator who gave us information on the Senior Rx Program. She also told us about the Medicare Drug Plan review in October. We set up an appointment. The employee helped us find the prescription drug plans that were suitable for my husband and me. We definitely have saved money in 2016 with these plans. We are very pleased with the Area Agency on Aging and tell all our senior citizen friends.
-Ken & Betty 

“...helped me through a very difficult period in my life”

Dear Medicaid Case Manager II,
Words cannot properly express the gratitude that I have for you and others that helped me through a very difficult period in my life. You have been with me throughout my medical episode and I suspect that you went beyond the call of duty of your position showing faith in me and doing the many things that made it possible for me to be able to regain a large portion of motion to my limbs and to live on my own. 
Your tireless dedication and professionalism gave me confidence that I would not fail and that some capable saints "had my back".
Thank you for believing in me and for all you, your staff and your supervisors did to facilitate my attempt at independent living. 
-Larry

 

"This has really meant a lot to me, more than you could ever know!"

Dear Aging Services Coordinator,
Thank you so much for the vouchers. This has really meant a lot to me, more than you could ever know! God bless you,
-Edna 

 

"The  assistance I received was beneficial for me..."

From my time of arrival at your agency, I felt that I was valuable and that my need was important. The person helping me was most helpful and very pleasant and professional. The assistance I received was beneficial for me and I am pleased with the experience and I am sure I will enlist your aid again. Thank you. -Martha

 

"This Program Has Been A Blessing"

This program has been a blessing. It has provided help, that was not obtainable, due to lack of means and resources. I now have company, reliable food, a tidy home and peace of mind. -Melba Jean 

 

"Than you for all your support."

Dear Aging Services Coordinator,

Thank you soooo much...from the bottom of our heart. The program you and the Agency provide was great. Thank you for all your support. 
-Your friends at The Mal and Charlotte Moore Center of Caring Days

"...It Has Truly Been A Life Saver!"

I have used this Agency the past 3 years to help with my mother and it has truly been a life saver! Your associates help explain it in a way that my mother can understand and it helps me to know I am making the right decisions for her. Thank you so much for all you do! 
-Valerie (Daughter of Nancy)

"I pray that God would continue to bless the program because it has been a blessing to me."

First I would like to thank God for this program/agency. Secondly, I would like to thank the Aging Services Coordinator for her encouraging words and support. This program/agency has helped me/us a whole lot. From helping with medical supplies to sitting services to even being a counselor, they are always wiling to help. I really enjoy our care days. They are so relaxing. I also enjoy coming to our meetings. We have an awesome time talking to one another and sharing our experiences. I pray that God will continue to bless the program because it has been a blessing to me.
-Anonymous

"...so many compliments as to your knowledge and time spent helping..."

Dear Aging Services Coordinator,
Thank you for your great kindness to my special friend, Calvetta Inman. She has been so stressed out for a long time trying to get by on her income. When I suggested she make an appointment with AAA she was hesitant. But she called me and was "walking on air" and had so many compliments as to your knowledge and time spent helping her. Thank you so much.
Fondly,
-Mama 'O' 

"Great service!!!"

Great service!!! The Aging & Disability Resource Center Counselor is delightful & very helpful - I am so glad we had this chance to meet her. 
God Bless - Marilyn